Pelayo’s Registration Services is a family-owned business providing fast and reliable DMV registration, title, and insurance services. We take pride in offering excellent customer care and maintaining a professional, welcoming environment for all clients.

Job Overview

We are seeking a dependable and detail-oriented Administrative Assistant to support daily office operations. The ideal candidate will assist with processing DMV and insurance paperwork, collecting and organizing client documents, and handling customer payments. This position requires professionalism, accuracy, and the ability to work independently with minimal supervision.

Responsibilities

Customer Interaction

• Greet and assist clients in-person, over the phone, and via email, fluently in both Spanish and English.
• Provide information about DMV registration, title, and insurance services.
• Handle customer inquiries and resolve issues in a professional manner.

Administrative Support

• Process client payments and issue receipts.
• Prepare, collect, and file paperwork for DMV and insurance transactions.
• Pick up and drop off paperwork at the DMV (valid driver’s license required).
• Maintain an organized office environment and ensure all forms and supplies are up to date.
• Support management with general clerical and recordkeeping tasks as needed

Insurance Coordination

• Assist with new insurance applications and policy renewals and payments.
• Help clients gather required documents for quotes or policy changes.
• Maintain accurate and confidential insurance records.

Qualifications

• High school diploma or equivalent
• Valid California driver's license 
• Proven experience in administrative roles, preferably in the insurance or DMV services industry.
• Excellent customer service and interpersonal skills in both Spanish and English.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office, Google Docs, and Excel. 
• Knowledge of DMV and insurance terminology

Schedule and Compensation

• Pay: $17/hr 
• Part Time: Approx. 10-15 hours per week. 
• Schedule: Tuesday/Thursdays and/or Fridays
• Training: Monday/Wednesdays 10am-4pm
• Mileage reimbursement for work-related travel